eLearning

Learn how to set up your desks to prevent aches and pains, plus, gain an understanding around the consequences of not following healthy workstation practices.

Gain an awareness of the importance of choosing a specific spill kit for your requirements, how to clean up a spill, what items to use, and the key points to remember in a spill situation.

Understand the link between emotions, thoughts, and actions in high-risk situations and how to control your own stress response under pressure, reducing the risk of harm to yourself and others.

Identify risks early and make good decisions to manage your personal safety and conflict incidents in a way that optimises your own safety and that of others around you.

Gain awareness of the responsibilities of a permit receiver/issuer, how to get different types of permits, and why they are needed while remembering the importance of risk and hazard identification.

Gain an understanding of the causes online meeting fatigue. Explore strategies for minimising the effects of back-to-back meetings and learn how to make "working from home" work for you.

Gain an awareness of the varieties of mobile elevated work platforms, the legal obligations/codes of practice and correct usage of an EWP. Also learn the safety responsibilities of everyone involved.

Learn what Melanoma NZ does, and what you can do to reduce the risk factors and detect melanoma early. Gain an appreciation of NZ's melanoma statistics plus an overview the five S’s of prevention.

Gain an awareness around the dangers of completing hot works and identify an operator's safety gear that must be worn when completing hot works plus key tips on using a hot works instrument safely.

Understand the importance of risk management and hazard identification, different restraint and fall arrest systems, anchorage techniques plus everyone's responsibility when working with heights.

Learn how to provide a safe working environment, general knowledge of hazards and how to react in emergency situations when working in a health care facility or rest home.

Learn how to provide a safe environment for employees and children/tamariki by gaining a general knowledge of hazards within the early childhood workplace and how to react in an emergency situation.

Learn what a dust explosion is, how they occur, and how to manage and prevent them from occurring through identifying hazards and minimising risk factors for safe work practices.

Gain an awareness of what defines a confined space and hazardous atmosphere is. Learn how to identify hazards and minimise risk factors for safe work practices.

Understand the basics of a range of Fire Equipment and how to use them safely in your workplace to suppress the flames for different types of fires.

For an Emergency Warden it is essential to have knowledge on the roles and responsibilities of undertaking various workplace emergencies as well as the coordination of successful, timely evacuations.

Gain an overview of the Health and Safety at Work Act for business owners / management looking to get a broad understanding of the main concepts and compliance requirements under the HSW Act.

Understand the role of employees in workplace regarding their Health and Safety duties and responsibilities under the Health and Safety at Work Act, plus what can be done to lessen the risk incidents.

Learn the stages of talent management from recruiting to transition plus discover ways to connect and develop relationships that benefit both the business and the talent you hire.

An 'Introduction to Performance Improvement' will help turn difficult conversations about performance issues into mentoring opportunities by applying a structured approach in a constructive manner.

Gain insights, tips and suggestions for conducting interviews with job applicants, exit interviews or feedback sessions by going through informative question asking as well as interview processes.

Learn the steps for setting up a Performance Improvement Plan meeting plus find strategies to help your staff member become accountable for their growth while meeting your obligations as an employer.

This starter pack helps businesses navigate the changes required in The Dynamic Workplace (incs: flexible, remote and hybrid). Resources include EMA Legal and People Experience templates for you use.

This course compliments 'The Dynamic Workplace Starter Pack' by supporting the wider business in navigating changes in a flexible, remote or hybrid work environment (incs: teamwork and communication).

Gain insight on how to work with an HR representative to turn the Performance Improvement Process into a mentoring opportunity as well as understand what your responsibilities as a manager are.

Learn to think more critically about your ‘attention management’ by identifying the biggest distractions. Pick up simple tricks to eliminate anything that wastes your time so you can get more done.

Increase your team's performance to working with purpose by leading your team to be more productive with practical tips on how to collaborate, smash deadlines and manage their workflows.

Gain an understanding of what performance efficiency is. Learn strategies and how to automate routine tasks in order to maximise output, without overloading yourself.

The 'Career Starter' bundle consists of 3 self-development modules which include 'Assessing your Strengths, Interests and Values', 'Preparing for an Interview' and 'How to have a great Interview'.

Undertaking a quick self-assessment to discover the real reason why you may be prone to procrastination and learn how to stop it so that you can be more effective in your daily life.

Gain an understanding of how to identify opportunities for mentoring and support teams and individuals to achieve their goals plus manage inconsistent behaviours while they make the changes needed.

Understand the legislative frameworks that govern workplace sexual and racial bullying and harassment and help you to be procedurally fair when handling complaints and managing investigations.

The 'Communication' bundle is a 3-module eLearning series which includes 'Communication in a Crisis', 'Communication at Work' and 'Courageous Conversations'.

Transform Business Results' covers team communication and driving results, with the first module providing an overview of the 4 communication styles, and the next modules taking an in-depth look.

An 'Introduction to Puzzle People' starts getting people to discover their preferred communication style and the styles of others, so they can be recognised and adapted for greater benefits.

Influencing Others' is a great introductory for any leadership team to learn how to communicate their ideas and suggestions to others by maximising their interpersonal skills.

Boosting your Business' is a 3-module eLearning bundle which includes 'Introduction to Puzzle People's' communication styles, 'Personal Effectiveness-Planning for Success' and 'Mentoring your Team'.

Learn the fundamentals for good business writing, the importance of mastering it by understanding the value of your writing’s purpose, clarity and relatability for your reader.

Gain all of the knowledge and skills you need to ensure you give not just good, but great customer service to your customers over the phone.

Equip yourself and your team to meet goals and deadlines through effective delegation of work responsibilities. Learn effective delegation strategies and how productivity also relates to wellbeing.

Learn what can happen when cybercriminals get access, and what to do to protect yourself from potential online attacks.

A business depends on the strength of its customer relationships. Explore how to provide effective customer service across the board and what takes a customer's experience from adequate to excellent.

Difficult communication styles and conflicts are complicated; however, workplace relationships rely on us to resolve these situations constructively by learning to have courageous conversations.

Whether a leader or an individual, learn how to create a working environment that is inclusive, welcoming and productive through positive workplace relationships and see how the business will benefit.

Discover what it means to have workplace visibility and how increasing it can advance your career. Learn tips to overcome visibility obstacles so you can be successfully and positively recognised.

Workplace crisis situations require strong leadership and effective communication. Learn how to ensure that your messages are heard, and which communication style should be used in different crises.

Cover the key elements of effective communication in the workplace by learning to understand what good communication is and start developing your skills to identify methods and tools for best results.

Being an effective communicator has never been so important to help your business stay informed and engaged at all levels. Learn the right messaging tools for the audience to get your message across.

Identify your professional strengths, interests and values. Understand what you are good at, what you enjoy and then how to leverage these strengths to boost self-confidence and performance.

Gain a valuable understanding of what discrimination, bullying and harassment is. Review what the behaviours look like and the options on what a person can do.

The 'Personal Effectiveness' bundle is a 3-module eLearning series which includes 'Planning for Success', 'Communicating for Success' and 'Developing your Mindset for Success'.

The 'ER Privacy Act' is a 3-module eLearning bundle which explores the 'Introduction to NZ Privacy Act', 'Information Privacy Principles (IPP 13)' and the 'Actions to Protect your Business'.

An introduction to one of the most important New Zealand laws. Familiarise yourself with what and why the NZ Privacy Act 2020 is, and your legal requirements around it.

Familiarise your staff with the legal requirements of handling the confidential information of your customers and clients and mandatory data breach reporting in the 'Actions to Protect your Business'.

Familiarise your staff with the legal requirements of handling the confidential information of your customers and clients with 'The NZ Privacy Act 2020 - 13 Information Privacy Principles (IPP’s)'.

Explore the Consumer Guarantees Act 1993 and how the rights of consumers are protected under this legislation including a range of topics from compensation to enforcement.

Explore and understand what the Fair Trading Act 1986 covers and how businesses can avoid conduct and practices that breach the Act which can be viewed as misleading, unsafe or unfair.

Understand key aspects of the Commerce Act and how it relates to trade practices, it's exemptions and penalties that could be applied and apply scenarios to your business to ensure you are compliant.

Gain knowledge and skills needed to conduct your own financial check-up to review how healthy your cash flow is. Also learn how to create a budget to either reduce/avoid debt or save for the future.

Learn about The Responsibility Matrix (RASCI). RASCI is a project management tool that clarifies the responsibilities each stakeholder has within a project.

The 'Workplace Wellbeing Resiliency' is a 3-module eLearning bundle which explores the topics of 'The Resilient Mindset', 'The Building Blocks of Resilience' and 'Measuring your Resilience'.

Gain knowledge and skills needed to conduct your own financial check-up to review how healthy your cash flow is. Also learn how to create a budget to either reduce/avoid debt or save for the future.

Learn about The Responsibility Matrix (RASCI). RASCI is a project management tool that clarifies the responsibilities each stakeholder has within a project.

The 'ER Privacy Act' is a 3-module eLearning bundle which explores the 'Introduction to NZ Privacy Act', 'Information Privacy Principles (IPP 13)' and the 'Actions to Protect your Business'.

An introduction to one of the most important New Zealand laws. Familiarise yourself with what and why the NZ Privacy Act 2020 is, and your legal requirements around it.

Familiarise your staff with the legal requirements of handling the confidential information of your customers and clients with 'The NZ Privacy Act 2020 - 13 Information Privacy Principles (IPP’s)'.

Familiarise your staff with the legal requirements of handling the confidential information of your customers and clients and mandatory data breach reporting in the 'Actions to Protect your Business'.

Understand key aspects of the Commerce Act and how it relates to trade practices, it's exemptions and penalties that could be applied and apply scenarios to your business to ensure you are compliant.

Explore the Consumer Guarantees Act 1993 and how the rights of consumers are protected under this legislation including a range of topics from compensation to enforcement.

Explore and understand what the Fair Trading Act 1986 covers and how businesses can avoid conduct and practices that breach the Act which can be viewed as misleading, unsafe or unfair.

Learn what a dust explosion is, how they occur, and how to manage and prevent them from occurring through identifying hazards and minimising risk factors for safe work practices.

Gain an awareness of what defines a confined space and hazardous atmosphere is. Learn how to identify hazards and minimise risk factors for safe work practices.

Learn how to provide a safe environment for employees and children/tamariki by gaining a general knowledge of hazards within the early childhood workplace and how to react in an emergency situation.

Learn how to provide a safe working environment, general knowledge of hazards and how to react in emergency situations when working in a health care facility or rest home.

For an Emergency Warden it is essential to have knowledge on the roles and responsibilities of undertaking various workplace emergencies as well as the coordination of successful, timely evacuations.

Understand the basics of a range of Fire Equipment and how to use them safely in your workplace to suppress the flames for different types of fires.

Understand the importance of risk management and hazard identification, different restraint and fall arrest systems, anchorage techniques plus everyone's responsibility when working with heights.

Gain an awareness around the dangers of completing hot works and identify an operator's safety gear that must be worn when completing hot works plus key tips on using a hot works instrument safely.

Learn what Melanoma NZ does, and what you can do to reduce the risk factors and detect melanoma early. Gain an appreciation of NZ's melanoma statistics plus an overview the five S’s of prevention.

Gain an awareness of the varieties of mobile elevated work platforms, the legal obligations/codes of practice and correct usage of an EWP. Also learn the safety responsibilities of everyone involved.