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Elearning and blended learning

Having the flexibility to deliver courses online means more people can access training programmes to suit their needs. The EMA's self-paced modules offer convenient learning options with multimedia content, quizzes, and assessments.

Our eLearning courses are fully integrated across our learning portfolio, allowing you to understand the fundamentals of the Commerce Act, robbery prevention, or communication in a crisis at your own workspace, at your own pace.

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Cybersecurity Awareness

Learn what can happen when cybercriminals get access, and what to do to protect yourself from potential online attacks.

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Robbery Prevention and Safety Skills

Understand the link between emotions, thoughts, and actions in high-risk situations and how to control your own stress response under pressure, reducing the risk of harm to yourself and others.

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Boosting your Business Bundle

Boosting your Business' is a 3-module eLearning bundle which includes 'Introduction to Puzzle People's' communication styles, 'Personal Effectiveness-Planning for Success' and 'Mentoring your Team'.

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Part 2: The NZ Privacy Act (2020) – Information Privacy Principles (IPP 13)

Familiarise your staff with the legal requirements of handling the confidential information of your customers and clients with 'The NZ Privacy Act 2020 - 13 Information Privacy Principles (IPP’s)'.

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Where the PIP Responsibilities Lie

Gain insight on how to work with an HR representative to turn the Performance Improvement Process into a mentoring opportunity as well as understand what your responsibilities as a manager are.

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Effective Delegation

Equip yourself and your team to meet goals and deadlines through effective delegation of work responsibilities. Learn effective delegation strategies and how productivity also relates to wellbeing.

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Assessing your Strengths, Interests and Values

Identify your professional strengths, interests and values. Understand what you are good at, what you enjoy and then how to leverage these strengths to boost self-confidence and performance.

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Anti-Bullying in the Workplace

Gain a valuable understanding of what discrimination, bullying and harassment is. Review what the behaviours look like and the options on what a person can do.

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How to Attract and Retain Top Talent

Learn the stages of talent management from recruiting to transition plus discover ways to connect and develop relationships that benefit both the business and the talent you hire.

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Influencing Others

Influencing Others' is a great introductory for any leadership team to learn how to communicate their ideas and suggestions to others by maximising their interpersonal skills.

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Emergency Warden – Early Childhood Education

Learn how to provide a safe environment for employees and children/tamariki by gaining a general knowledge of hazards within the early childhood workplace and how to react in an emergency situation.

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Resiliency Bundle

The 'Workplace Wellbeing Resiliency' is a 3-module eLearning bundle which explores the topics of 'The Resilient Mindset', 'The Building Blocks of Resilience' and 'Measuring your Resilience'.

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Mentoring your Team

Gain an understanding of how to identify opportunities for mentoring and support teams and individuals to achieve their goals plus manage inconsistent behaviours while they make the changes needed.

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Communication in a Crisis

Workplace crisis situations require strong leadership and effective communication. Learn how to ensure that your messages are heard, and which communication style should be used in different crises.

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Workplace Health and Safety Fundamentals - for Managers

Gain an overview of the Health and Safety at Work Act for business owners / management looking to get a broad understanding of the main concepts and compliance requirements under the HSW Act.

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Customer Service Fundamentals

A business depends on the strength of its customer relationships. Explore how to provide effective customer service across the board and what takes a customer's experience from adequate to excellent.

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Managing Workplace Sexual and Racial Bullying and Harassment

Understand the legislative frameworks that govern workplace sexual and racial bullying and harassment and help you to be procedurally fair when handling complaints and managing investigations.

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Managing your Finances

Gain knowledge and skills needed to conduct your own financial check-up to review how healthy your cash flow is. Also learn how to create a budget to either reduce/avoid debt or save for the future.

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Heights Safety Awareness

Understand the importance of risk management and hazard identification, different restraint and fall arrest systems, anchorage techniques plus everyone's responsibility when working with heights.

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Building Positive Relationships

Whether a leader or an individual, learn how to create a working environment that is inclusive, welcoming and productive through positive workplace relationships and see how the business will benefit.

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Mobile Elevated Work Platforms

Gain an awareness of the varieties of mobile elevated work platforms, the legal obligations/codes of practice and correct usage of an EWP. Also learn the safety responsibilities of everyone involved.

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AI & Thought Diversity

AI is bringing workplace change and for businesses thrive, Thought Diversity will be a ‘human-centred’ skill that will need to continuously develop.

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Performance Improvement Plan Meeting

Learn the steps for setting up a Performance Improvement Plan meeting plus find strategies to help your staff member become accountable for their growth while meeting your obligations as an employer.

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Dust Explosions Safety

Learn what a dust explosion is, how they occur, and how to manage and prevent them from occurring through identifying hazards and minimising risk factors for safe work practices.

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Melanoma & You: A Guide for New Zealanders

Learn what Melanoma NZ does, and what you can do to reduce the risk factors and detect melanoma early. Gain an appreciation of NZ's melanoma statistics plus an overview the five S’s of prevention.

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Communication Bundle

The 'Communication' bundle is a 3-module eLearning series which includes 'Communication in a Crisis', 'Communication at Work' and 'Courageous Conversations'.

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TEST ME AGAIN

Great Customer Service over the phone

Gain all of the knowledge and skills you need to ensure you give not just good, but great customer service to your customers over the phone.

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The Dynamic Workplace | What you need to know – Starter Pack

This starter pack helps businesses navigate the changes required in The Dynamic Workplace (incs: flexible, remote and hybrid). Resources include EMA Legal and People Experience templates for you use.

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Personal Safety and Conflict Management

Identify risks early and make good decisions to manage your personal safety and conflict incidents in a way that optimises your own safety and that of others around you.

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